Privacy Policy
Effective Date: June 8, 2026
Introduction
Metal Line USA (“Metal Line USA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit metal-line.com or otherwise interact with us as a contractor, distributor, supplier, or business partner.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or provide us with your information.
Information We Collect
We collect information in two ways: information you provide directly and information collected automatically when you use our website.
Information you provide to us may include your name, company name, job title, email address, phone number, mailing or project address, and any details you include when you contact us, request a quote, submit a form, or correspond with our sales team.
Information collected automatically may include your IP address, browser type, device information, operating system, referring website, pages viewed, and the dates and times of your visits. We collect this information through cookies and similar technologies described below.
How We Use Your Information
We use the information we collect to respond to inquiries and quote requests, process and fulfill orders, communicate with you about products and projects, and provide customer and technical support.
We also use it to operate, maintain, and improve our website, send relevant business and product information you have requested, comply with legal and contractual obligations, and protect against fraud, unauthorized activity, and other misuse.
We do not sell your personal information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to recognize your browser, remember your preferences, understand how visitors use our site, and improve performance. Some cookies are essential for the site to function, while others help us analyze traffic and usage.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how parts of our website function.
How We Share Your Information
We do not sell or rent your personal information. We may share information with trusted third parties who perform services on our behalf, such as website hosting, analytics, email delivery, order fulfillment, and customer support, and only to the extent necessary for them to perform those services.
We may also disclose information when required by law, in response to valid legal requests, to enforce our agreements, or to protect the rights, property, or safety of Metal Line USA, our customers, or others. If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to maintain our business relationship with you, and to comply with our legal, accounting, and contractual obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to the information we hold about you, to request correction or deletion, to request a copy of your information, and to opt out of certain processing such as targeted advertising or the sale of personal information.
Texas residents may have additional rights under the Texas Data Privacy and Security Act. To exercise any applicable rights, please contact us using the information below. We will respond to verified requests as required by applicable law and will not discriminate against you for exercising your rights.
Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website and products are intended for businesses and professionals, not for children. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the effective date at the top of this policy. We encourage you to review this page period